FAQ

Frequently Asked Question

• What should I bring on a tour?

  We recommend bringing comfortable walking shoes, sunscreen, a hat, a reusable water bottle, and a small backpack. Don’t forget your camera to capture the vibrant scenes!

• Are the tours safe?

  Yes, your safety is our top priority. We implement comprehensive safety measures and our guides are well-trained to ensure a secure and enjoyable experience.

• How can I book a tour?

  You can book a tour directly through our website or by contacting our customer service team. We offer easy online booking and payment options for your convenience.

• What is the cancellation policy?

  We offer a flexible cancellation policy. You can cancel up to 48 hours before the tour for a full refund. For cancellations within 48 hours, a partial refund may be available.

• Are there age restrictions for the tours?

  Our tours are suitable for all ages. However, we recommend checking the specific tour details as some activities may have age recommendations or requirements.

• Do you offer private tours?

  Yes, we offer private tours for individuals, families, and groups. Private tours can be customized to suit your interests and schedule. Contact us for more information.

• How long do the tours last?

  The duration of our tours varies. Most tours last between 5 to 7 hours. Detailed itineraries with exact timings are provided for each tour on our website.

• Is food included in the tour price?

  Yes, meals and refreshments are included in the tour price. You will have the opportunity to taste local cuisine at recommended spots. Special dietary needs can be accommodated upon request.